Shipping And Delivery

Shipping and Delivery Policy

At PropinLeads, we specialize in delivering high-quality B2B leads and data solutions in a fast, secure, and efficient manner. Since our products are digital in nature, the traditional concept of "shipping" does not apply. However, this policy outlines how and when you can expect to receive your purchased data or service.

1. Delivery Method

All our data products and services are delivered digitally through one or more of the following methods:
Email Delivery (CSV, XLSX, or other formats)
Secure Download Links
Direct access via client dashboard (if applicable)
API Integration (for custom solutions)

2. Delivery Timeline

We aim to fulfill all standard orders within the following timeframes:
Standard Data Lists: Within 12–48 hours of order confirmation
Custom/Bespoke Data Solutions: Within 3–7 business days, depending on the complexity of the request
Marketing or CRM Integration Services: Timelines will be discussed and agreed upon before project commencement
If there is any delay due to data verification, customization, or client-side input, we will notify you promptly.

3. Delivery Confirmation

Once your order is processed and delivered, you will receive:
A confirmation email
Access credentials or download link (if applicable)
An invoice and delivery note (upon request)
If you do not receive your order within the promised timeframe, please contact us immediately.

4. Delivery Issues

In rare cases where a delivery is delayed due to technical issues, incorrect contact details, or customization complications, we will:
Inform you of the delay
Work with you to resolve the issue at the earliest
Offer partial or full refunds only in accordance with our Cancellation and Refund Policy

5. Contact for Delivery Support

📧 Email: info@propinleads.com
🕐 Support Hours: Monday to Friday, 9 AM – 6 PM (IST)

Note:
By purchasing from PropinLeads, you acknowledge and agree to the terms of this Shipping and Delivery Policy. For any queries, we’re here to help!